Is Anthropomorphic Design a Viable Way of Enhancing Interface Usability?

References and Bibliography

References

Atmmarketplace.com (2003) ‘New bank to bring back old ATM character’,
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Barrow, K (2000) ‘What’s anthropomorphism got to with artificial intelligence? An investigation into the extent of anthropomorphism within the field of science’.
unpublished student dissertation, University of the West of England

Biever, C (2004) ‘Polite computers win users’ hearts and minds’
News article, 17th July 2004, New Scientist
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Brennan, S E & Ohaeri, J O (1994) ‘Effects of message style on users’ attributions toward agents’.
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Brennan, S E, Laurel, B, & Shneiderman, B (1992)
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De Laere, K, Lundgren, D & Howe, S (1998)
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Fogg, B J & Nass, C (1997) ‘Silicon sycophants: the effects of computers that flatter’
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Hodgkinson, T (1993) ‘Radical mushroom reality’
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Horvitz, E, Breese, J, Heckerman, D, Hovel, D & Rommelse, K (1998) ‘The Lumière project: Bayesian user modeling for inferring the goals and needs of software users’
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Ju, W, Nickell, S, Eng & Nass, C (2005) ‘Influence of colearner behavior on learner performance and attitudes’ Proceedings of the CHI Conference on Human Factors in Computing Systems 2005, Portland, Oregon,

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Reeves, B & Nass, C. (1996)
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Shneiderman, B (1992) Designing the User Interface: Strategies for Effective Human-Computer Interaction Second Edition, Addison Wesley Longman, London

Shneiderman, B & Plaisant, C (2004) Designing the User Interface: Strategies for Effective Human-Computer Interaction Fourth Edition, Pearson Addison Wesley, London

Swartz, L (2003) ‘Why people hate the paperclip: labels, appearance, Behaviour and social responses to user interface agents’
Student thesis, symbolic systems program, Stanford University
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Tzeng, J-Y, (2004) ‘Towards a more civilised design, studying the effects of computers that apologise’,
International Journal of Human-Computer Studies, 61 319-345

Wetmore, J (1999) ‘Moving relationships: befriending the automobile to relieve anxiety’ http://www.drdriving.org/misc/anthropomorph.html (April 7th 2005)

Bibliography

report a broken link

BOOKS

Dawson, Christian, W (2000) The Essence of Computing Projects: A Student’s Guide, Prentice Hall

Dix, A, Finlay, J, Abowd, G & Beale, R (2002) Human-Computer Interaction, Second Edition,
Pearson Education, Harlow, Essex

Harper, W, M (1965) Statistics, Unwin, London

Henderson, M, E, Lyons Morris, L, Taylor Fitz-Gibbon, C (1987) How to Measure Attitudes, 2nd Edition,
Sage Publications

Luck, Martin (1999) Your Student Research Project, Gower

McNeil, Patrick (1990) Research Methods, 2nd Edition, Routledge

Preece, J, Rogers, Y, Sharp, H, Benyon, D, Holland, S, Carey, T (1994) Human-Computer Interaction,
Addison-Wesley

Schneider, David I (1999) Essentials of Visual Basic 6.0 programming Prentice-Hall, NJ, USA

WEBSITES

Ananova.com (2005) Web-based news reading service
Available at: http://www.ananova.com/video/ (22nd March 2005)

Apple Guides 3.0 (2005) Information about the original system, by one of the developers,
Available at: http://www.abbedon.com/project/guides.html (25th March 2005)

Knowledge Navigator Video (1987) copy of one of the originals
Available for download at: http://www.bu.edu/jlengel/kn65kfs.mov (5th April 2005)

Microsoft Bob (2005) System Information and screenshots
Available at: http://www.telecommander.com/pics/links/application%20software/microsoft/Microsoft_Bob_1_0/Microsoft_Bob_1_0.htm
(19th March 2005)

Wikipedia (2005) Online encyclopaedia
Available at: http://en.wikipedia.org/wiki/Main_Page (19th March 2005)

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